Hudu Documentation

When it comes to documenting for MSPs, there are only a few choices in terms of platforms that were designed specifically to fit this task. Rising Tide is an authorized reseller and hosting provider of Hudu!

Hudu--through active participation in the MSP Community and consistent delivery new features and improvements--has proven themselves as a Vendor who listens and responds to feedback. The modern platform is built on Docker and comes with self-hosting options as well as Magic Hudu offering (hosting offered by Hudu) or as mentioned hosting from Rising Tide if you prefer.

• Hudu Licensing
• Hosting Options
• Migration Services
• Request Hosting Now

Hudu Licensing

As Hudu Resellers, we offer per-user licensing, with discounts based on user count. You can license Hudu through us even if you plan to self-host and we’ll walk you through setup if you need support.

Hosting Options

If you don't want to rely on Hudu's hosting, you can host Hudu yourself...or let us handle it for you! We offer flexible, secure hosting built for MSPs, with optional upgrades to match your needs.

Base Packaging (good for 50 users)

• Hosting platform of Hudu with Local Storage on a non-HA instance, hosted in DigitalOcean
• Your own sub-domain on a non-branded TLD of “hosteddocs.io”, proxied via Cloudflare
• Installation and Setup included with no additional fees. (Does not include migration project)
• Safe database backup securely stored in a cross regional DigitalOcean datacenter S3 bucket (every 6 hours).
  - You do have the option of bringing your own Object Storage bucket for backups.

Add-ons available

• Kubernetes Cluster + Managed Database Cluster with 99.95% uptime guaranteed by DigitalOcean (addl $100/month)
  - DOKS Services with HA with multiple App replicas
  - Managed Database with daily backups for 7 days and PITR
• Bring Your own Domain + Cloudflare Tunnel Proxy (addl $40/month)
• Cloudflare Zero Trust lockdown with Access Policy setup (addl $4/month/user, not available if you BYOD)
• Migration services of existing on-prem or hosted Hudu to RT Hosted Hudu or vice versa ($1400 flat project fee)
• Backup services of files/attachments/images from S3/Local Storage (addl $50/month)

Also Available: Proactive Support Plan

Need more than just hosting? Our Proactive Support Plan gives you 5 hours of dedicated admin time each month for $900/month. We take care of server upkeep, platform updates, backup checks, and general maintenance—so your Hudu instance stays secure and smooth.

What's Included:

• Monthly server and platform updates
• Backup integrity and storage checks
• SSL and domain renewal support
• Performance reviews or tuning as needed
• Access to technical help when something breaks or changes

This is ideal if you want hands-off hosting and someone to keep your system healthy without submitting tickets every time.

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Migration Services

Moving your documentation doesn’t have to be painful. Whether you’re switching from another documentation platform to Hudu, cloud to on-prem (or vice versa), or consolidating environments—Rising Tide will take care of it.

• On-Prem Hudu to Rising Tide Hosting
• From Hudu’s Magic Cloud to Self-Hosted
• Between any two Hudu environments

Our migration service includes:

• Full project scoping and timeline planning
• Clean data export/import
• Validation of content, users, and permissions
• Post-migration testing and review
• Support before, during, and after cutover

Flat-Rate Project Fee: $1400

This includes everything listed above.

Get Started with Rising Tide and Hudu Documentation

Reach out today to discuss your situation and find the solution that's right for you! Or, if you're looking for the Self-Host form, click the second button below.

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