Tentative Schedule
Curious what we'll learn? Here's a first look at the topics we’ll tackle together. Learn more about why we're doing this here: HaloPSA Masterclass.
Day 1 - Foundations + Architecture
Understanding the principles that Halo is built on in a way that will help your implementations succeed.
Day 2 - Process Theory
Understand the why behind the workflows you need to build. Focus on business process theory and how to map what the MSP seeks to achieve into Halo.
Day 3 - Ticketing + Operations
Dig into the operations of the MSP with real-world conversations and guidance regarding ticketing, billing, and quoting.
Day 4 - Design Strategy
Learn how to tie everything together with a cohesive, strategic vision. Make decisions that enforce efficiency and improve process.